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  1. Technology Hub Closing for Summer Cleaning New
    Date Updated: 05/22/2013
  2. How can I view my unofficial transcript if I no longer have an active UM portal account?
    Call the Information Technology Helpdesk at (901) 678-8888 and request that a temporary myMemphis portal account be established for you. This account will be active for 24 hours only; however, this...
    Date Updated: 01/09/2013
  3. How do I request an official transcript and how much does it cost?
    You may request up to 20 copies of your official transcript at no charge. For information on requesting an official transcript, please visit the Registrar's  Official Transcript page.
    Date Updated: 03/01/2013
  4. What is a Universal User ID (UUID)?
    A Universal User ID (UUID) is your username for using the computing services offered for students, faculty, and staff of the University of Memphis. Your UUID forms your email address as follows...
    Date Updated: 12/05/2012
  5. I've forgotten my password or it's expired, how can I change it?
    You can create a new password using security questions you previously set up. Visit: http://iam.memphis.edu Click Forgot Your Password ? Fill out the requested information and click Submit . Provide...
    Date Updated: 12/05/2012
  6. What is the average cost of Memphis per semester with room & board? What is i...
    Current tuition and fee rates are available on our website at http://bf.memphis.edu/finance/bursar/feepayment.php Please keep in mind that costs generally increase at the beginning of a new academic...
    Date Updated: 08/10/2012
  7. How can I configure my PC to automatically check for Windows Updates?
    Instructions on how to turn on the check for automatic updates differs depending on your version of Windows.  Select the version of Windows your PC is running below for specific information...
    Date Updated: 01/24/2013
  8. How do I change my password (UUID account)?
    These instructions are for changing your  UUID account password. To change your password: Log into iAM.memphis.edu . Select Change Password . Enter the new password and click Change . Log out of...
    Date Updated: 02/27/2013
  9. What do the A, E, and I codes on my transcript mean? Updated
    The three codes mean the following: E = The course attempt is excluded from GPA (grade point average) calculation. A = The course attempt is included in GPA calculation. I = The course attempt is...
    Date Updated: 05/21/2013
  10. What Anti-Virus and Anti-Spyware software is allowed by SafeConnect (NAC)?
    The following list are the software allowed by SafeConnect. You will need to have one of these installed and updated in order to get on to the University of Memphis wireless network. Additional...
    Date Updated: 01/09/2013
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